Yealink Firmware update

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Overview

Follow these instructions to update Firmware for Yealink.

Issue

A Firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

Therefore, we recommend that you can update the firmware of Teams phones to the latest version.

The following sections introduce how to update firmware from the phone web user interface. If you want to update the firmware from the Teams Admin Center, see Manage Devices on Teams Admin Center for more information.

NOTE

We recommend that devices running the latest firmware should not be downgraded to an earlier firmware version. The new firmware is compatible with old configuration parameters but not vice versa.

For T58A/T56A Teams devices, if you upgrade the firmware from 58.15.0.20 to 58.15.0.41 (or later), you need to upgrade to 58.15.0.26 first and then upgrade the firmware to 58.15.0.41 (or later).

Step 1: Check the Firmware Version

Procedure

  1. Select the method according to your device:

    VP59/MP58/MP56/MP54/CP965 MP52
    Tap the account avatar and go to Settings > Device Settings > About. Go to  > Settings > Device Settings > About.

  2. You can see the detailed version information of the firmware and the Teams app.

Step 2: Download the Latest Device Firmware

  1. Go to Yealink Support.

  2. Navigate to the device model you want (you can also search the desired device model by keyword search).

  3. Click the Firmware tab and download the latest firmware version.

    The following table lists the addresses for downloading each Teams phones’ firmware.

    Product Latest Firmware Version
    VP59 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8504fb519a49f167
    MP58 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=bd2be782c1ab63a1
    MP56 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=b18ec0e4d0d024aa
    MP54 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=a53346dace5063e9
    MP52 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=ca3ba25b214d4e78
    T58A https://support.yealink.com/en/portal/docList?archiveType=software&productCode=bf570dc955a4604b
    T56A https://support.yealink.com/en/portal/docList?archiveType=software&productCode=86f678c5d1478fe2
    T55A https://support.yealink.com/en/portal/docList?archiveType=software&productCode=8a6ca45e432bee98
    CP965 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=5cfe700e9dc445bd
    CP960 https://support.yealink.com/en/portal/docList?archiveType=software&productCode=ae036dbdf02fe413

Step 3 (Option 1): Update via Web User Interface

  1. Log in to the phone web user interface as an admin.

  2. Go to Settings > Upgrade > Upgrade Firmware > Browse.

  3. Select the latest firmware and click Upload.

    CAUTION

    Do not close and refresh the browser when upgrading firmware via the web user interface.

Step 3 (Option 2): Update via Auto Provisioning

For enterprise administrators, you can update the firmware for multiple devices via auto provisioning.

Before you begin

You have downloaded the latest firmware for each device and placed the firmware file on the auto provisioning server.

CAUTION

Do not unplug the network cables and power cables when upgrading firmware.

Parameter Description Permitted Values
static.firmware.url It configures the access URL of the firmware file.
If you change this parameter, the device will reboot to make the change take effect.		 URL within 511 characters
over_the_air.url.bth58 It configures the access URL of the BTH58 handset firmware file. URL within 511 characters 
 

static.firmware.url = https://10.50.60.70/firmwarefile over_the_air.url.bth58 = https://10.50.60.70/firmwarefile

Step 3 (Option 3): Update via Teams Admin Center

See Manage Devices on Teams Admin Center to update the firmware via Teams admin center.

FAQ

Forgot the admin default password?

Generally, the admin default password is admin.

If you forgot the password, you can reset the phone to the factory by pressing the pound key (#) and the star key (*) for about 6 seconds when the phone is idle.

If the default admin password is managed by your company administrator, please contact them.

How to convert the Teams firmware into SIP/Zoom/VCS version?

See the following:

Additional Information

Need additional information or assistance? Please open a ticket.

Details

Details

Article ID: 20097
Created
Fri 2/6/26 2:12 PM
Modified
Fri 2/6/26 2:34 PM